Received item does not match the order or brand
Seller service2 of 3 detailed low-star reviews · 67%
Cited buyers describe receiving a fan that differs from what they ordered, including a different brand and no CoolHill name on the product.
Read 2 example reviews
“this is not what I ordered. This is not even the same brand”
TikTok Shop review · 1★ · 2026-07-23 · Black“It doesn't even have the actual name Coolhill anywhere on the product itself”
TikTok Shop review · 2★ · 2026-08-03 · Black
