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What disappointed buyers?

Main issue: Smudging and transfer to the lower eye, in 2 of 6 detailed low-star reviews.

6 of 100 TikTok reviews are 1–2 stars (6%)

Feb 18, 2024 – Dec 27, 2025 · 1★ 4 · 2★ 2 · all low-star reviews we found

Top complaint reasons

  • 2 Smudging and transfer to the lower eye
  • 2 Eyeliner missing from order
  • 1 Wear time shorter than expected

Counts show reviews mentioning each reason. One review can mention several reasons.

Smudging and transfer to the lower eye

Product performance

2 of 6 detailed low-star reviews · 33%

Cited buyers describe the liner transferring or smudging onto the lower eye area, which they saw as contradicting the smudge-proof claim.

Read 2 example reviews
  • “It totally transfered on to my lower eye.”
    TikTok Shop review · 1★ · 2025-12-27
  • “Smudges and gives raccoon eyes so not really 24hr proof”
    TikTok Shop review · 2★ · 2025-12-03

Wear time shorter than expected

Product performance

1 of 6 detailed low-star reviews · 17%

One cited buyer reports the liner did not last even a couple of hours, falling short of the stated long wear.

Read 1 review excerpt
  • “Girl did not last for two hours cry waste of money”
    TikTok Shop review · 1★ · 2024-06-03

Slow refund response

Seller service

1 of 6 detailed low-star reviews · 17%

One cited buyer describes an incomplete order and says they had not heard back about a refund after a couple of days.

Read 1 review excerpt
  • “Haven’t heard back about my refund. It’s been a couple days now.”
    TikTok Shop review · 2★ · 2025-12-10
Read 6 low-star reviews
  • 1★

    This never arrived in my order a travel size secure the sweat primer arrived with the rest of my order but no eyeliner

    7/28/2025, 10:08:02 AM UTC

  • 1★

    It totally transfered on to my lower eye. I didn't even cry or sweat...lol

    12/27/2025, 4:50:15 AM UTC

  • 2★

    Disappointed bc I didn’t receive my complete order. The setting spray was missing. Haven’t heard back about my refund. It’s been a couple days now.

    12/10/2025, 2:00:15 AM UTC

  • 2★

    Smudges and gives raccoon eyes so not really 24hr proof

    12/3/2025, 2:52:32 PM UTC

  • 1★

    Girl did not last for two hours cry waste of money

    6/3/2024, 4:18:21 PM UTC

  • 1★

    I’d love to review this item but it never arrived . This is the 3rd time this has happened with tik tok . No more tik tok shopping for me !

    2/18/2024, 11:13:08 PM UTC

These reviews follow the platform’s recommended order. They do not establish a representative complaint rate or a change over time. Interpretations have not been independently verified.

Does it fit your needs?

Reviewers with oily lids or in humid conditions describe how the liner held up.

Choose what matters to you.

What wear context matters to you?

Reviews about oily lids or humidity (3)

  • These reviewers report the liner lasting through oily or humid conditions. (2 of 3 matching reviews)
  • One reviewer with oily skin still noted some smudging on the eyelid in warm weather and wanted to test further in summer. (1 of 3 matching reviews)
  • “I've been looking for an eye liner that doesn't run and last at least 8 hrs. The O/S liner past my 2 week test.”

    TikTok Shop review · 5★ · 2024-06-11

  • “It has not been hot outside a little Texas weather warm and the smudging on my eyelid. Can’t wait till summer to see.”

    TikTok Shop review · 5★ · 2024-01-10

Read all matching review excerpts
  • “I've been looking for an eye liner that doesn't run and last at least 8 hrs. The O/S liner past my 2 week test.”

    TikTok Shop review · 5★ · 2024-06-11

  • “This one does! Highly reecommend!!”

    TikTok Shop review · 5★ · 2026-06-06

  • “It has not been hot outside a little Texas weather warm and the smudging on my eyelid. Can’t wait till summer to see.”

    TikTok Shop review · 5★ · 2024-01-10

  • “I have oily skin and live in a city with high humidity.”

    TikTok Shop review · 5★ · 2024-06-11

  • “I have super oily eyelids and struggle with finding liner that will stay all day.”

    TikTok Shop review · 5★ · 2026-06-06

  • “Skin type: Oily”

    TikTok Shop review · 5★ · 2024-01-10

Not checked: suitability for your exact situation.

Your answers stay in this session and aren’t shared.

Options come from needs and contexts mentioned in 100 unique written reviews across ratings. Counts refer to matching comments, can overlap, and aren’t a measure of how well this will fit you.

What did buyers like

Most mentioned: Long-lasting, smudge-resistant wear, in 8 of 88 sampled 5★ reviews.

From 88 sampled 5★ reviews on TikTok · Nov 2, 2026

Long-lasting, smudge-resistant wear

8 of 88

Cited buyers report the liner staying put through the day, including in the waterline and during sweating or watery eyes.

“product stayed on all day and at the gym”
Read 8 supporting reviews
  • “product stayed on all day and at the gym”

    TikTok Shop review · 5★ · 2026-07-17

  • “Does not smudge all day for me.”

    TikTok Shop review · 5★ · 2025-07-16

  • “Once this is set, it totally stays put for the entire day.”

    TikTok Shop review · 5★ · 2026-09-23

  • “I have super oily eyelids and struggle with finding liner that will stay all day. This one does!”

    TikTok Shop review · 5★ · 2026-06-06

  • “Goes on smooth, lasts all day without smudging.”

    TikTok Shop review · 5★ · 2025-07-28

  • “I use in my waterline and it’s the only eyeliner I have found to not smudge!”

    TikTok Shop review · 5★ · 2024-08-23

  • “I sweat a lot. It lasted a whole day!!!”

    TikTok Shop review · 5★ · 2024-06-14

  • “it stays on all day even though I have watery eyes all the time.”

    TikTok Shop review · 5★ · 2022-12-13

3 reviewers disagree
  • “It totally transfered on to my lower eye.”

    TikTok Shop review · 1★ · 2025-12-27

  • “Smudges and gives raccoon eyes so not really 24hr proof”

    TikTok Shop review · 2★ · 2025-12-03

  • “Girl did not last for two hours cry waste of money”

    TikTok Shop review · 1★ · 2024-06-03

Read low-star reviews

Smooth, easy gliding application

6 of 88

Cited buyers value how easily the pencil glides on without pulling or catching on the skin.

“This product goes on so smoothly and lasts all day.”
Read 6 supporting reviews
  • “This product goes on so smoothly and lasts all day.”

    TikTok Shop review · 5★ · 2026-07-22

  • “this gel pencil goes on smoothly without any pulling on my skin”

    TikTok Shop review · 5★ · 2026-07-31

  • “glides on so smooth and the pigment is rich”

    TikTok Shop review · 5★ · 2024-11-07

  • “You can feel it slide across your eyelid. No more resistance or catching on your skin while you apply it!”

    TikTok Shop review · 5★ · 2024-11-18

  • “This is the smoothest, easy gliding , color pigmented eyeliner I've ever used.”

    TikTok Shop review · 5★ · 2024-04-03

  • “this glided on like a dream without smudging all over the place”

    TikTok Shop review · 5★ · 2023-09-06

Rich, bold pigment

5 of 88

Cited buyers value the intense color payoff and deep black or brown shades.

“SO PIGMENTED AND LONG LAST IN THE WATERLINE. A TRUE BLACK LINER.”
Read 5 supporting reviews
  • “SO PIGMENTED AND LONG LAST IN THE WATERLINE. A TRUE BLACK LINER.”

    TikTok Shop review · 5★ · 2026-03-25

  • “the pigmentation is so good and rich”

    TikTok Shop review · 5★ · 2020-08-31

  • “Love the pigmentation of the eye liner. Goes on smoothly and is super dark.”

    TikTok Shop review · 5★ · 2026-06-22

  • “The color is very intense, satisfied in every way”

    TikTok Shop review · 5★ · 2023-07-16

  • “The blackest black gel waterproof liner on the market!”

    TikTok Shop review · 5★ · 2023-06-04

Works in the waterline and tightline

5 of 88

Cited buyers report using the pencil on the waterline and for tightlining with good hold.

“I use it for my waterline and it holds well.”
Read 5 supporting reviews
  • “I use it for my waterline and it holds well.”

    TikTok Shop review · 5★ · 2024-09-04

  • “Perfect for water line.”

    TikTok Shop review · 5★ · 2026-02-24

  • “I use it on my waterline and it last all day.”

    TikTok Shop review · 5★ · 2025-11-24

  • “prob the best eyeliner for waterline or tight lining”

    TikTok Shop review · 5★ · 2025-03-08

  • “Stays on waterline and great for tight lining!”

    TikTok Shop review · 5★ · 2024-04-17

Counts use unique written five-star reviews in this report’s analyzed sample. One review can support several features. These are buyer experiences, not independent performance tests.

View listing details

Listing claims are separate from the review findings above and have not been independently verified.

Achieve bold, smudge-proof eye looks with Point Made 24-Hour Gel Eyeliner Pencil. Waterproof and ultra-pigmented for 24-hour wear in a sleek, matte finish.

Brand
ONE/SIZE
Manufacturer
ONE/SIZE BEAUTY
Edition
Regular edition
Contains alcohol or aerosol
Contains neither
Pack type
Single item
Region of origin
Germany
Dangerous goods or hazardous materials
No
Ingredients
Trimethylsiloxysilicate,Hydrogenated Polyisobutene,Synthetic Wax,Isododecane,May Contain/Peut Contenir (±): CI 77499 (Iron Oxide),CI 77510 (Ferric Ferrocyanide),CI 77266 (Black 2) [NANO],Polybutene,Ethylene/Propylene Copolymer,Mica,Silica Silylate,Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate,Cera Carnauba/Copernicia Cerifera (Carnauba) Wax/Cire De Carnauba

Comparisons

TikTok Shop

$24.95

ONE/SIZE | Point Made Waterproof Liquid Eyeliner Pen | Smudge-Proof, Flake-Proof, Longwear Liquid Makeup Eyeliner | Precision Felt Tip for Perfect, Controlled Lines

Checked
Nov 2, 2026
Sold by
ONE SIZE BEAUTY
View on TikTok Shop

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Seller overview

ONE SIZE BEAUTY

TikTok Shop · Limited service data

View store

ONE SIZE BEAUTY is the seller named in this TikTok Shop listing. The platform reports a rating of 4.5, 920,899 followers and 56 listed products.

Delivery performance, customer support and refund handling have not been assessed. Store metrics alone do not establish seller reliability.

What buyers reported

1 of 6 detailed low-star reviews

One cited buyer describes an incomplete order and says they had not heard back about a refund after a couple of days.

View cited evidence (1)

These comments concern this product’s captured sample. They do not establish a complaint rate for the store.

Before ordering

Ask the seller to address the cited concern and confirm package contents and return eligibility before ordering.

Captured seller details
Platform rating
4.5
Followers
920,899
Listed products
56

Rating sample size and reporting period were not supplied.

Source: TikTok Shop listing · Captured 11/2/2026, 10:10:45 AM UTC

If it doesn’t work out

TikTok Shop US gives eligible items a 30-day return window. This item’s eligibility is unconfirmed.

Return terms

Eligible items: request a return within 30 days of delivery.

Return eligibility for this product has not been confirmed.

Most return methods are free. Follow the return instructions in the TikTok app.

Most refunds are issued 3–10 business days after the return is received and processed.

90-day Money-Back Guarantee for damaged or defective items.

Used, damaged or incomplete returns may incur a fee or reduced refund, unless caused by platform or seller error.

Platform policy only. Confirm item eligibility on the product page; submit return requests and track refunds in the TikTok app.

Before you buy, ask the seller

What is the recommended way to set this liner so it resists transfer to the lower eye?
How should I store or apply it to get the longest wear time?
What should I do if the eyeliner is missing from my order?
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Sources & scope

Description
TikTok Shop · Nov 2
Reviews
TikTok Shop · Nov 2
Prices
TikTok Shop · Nov 2
Return rules
TikTok Shop policy · Nov 2

Report date: Nov 2, 2026 · Missing: shipping and tax · item return eligibility