Main issue: Plastic-like noise when lying down, in 2 of 10 detailed low-star reviews.
11 of 100 TikTok reviews are 1–2 stars (11%)
Mar 16, 2025 – Jun 13, 2026 · 1★ 11 · 2★ 0 · all low-star reviews we found
Counts show reviews mentioning each reason. One review can mention several reasons.
2 of 10 detailed low-star reviews · 20%
Two cited buyers describe a loud, plastic-like sound when lying on the covered mattress.
“suena mucho cuando uno se acuesta”TikTok Shop review · 1★ · 2025-10-02
“Suena mucho es cómo un plastico”TikTok Shop review · 1★ · 2026-02-23
1 of 10 detailed low-star reviews · 10%
One cited buyer says the cover arrived with a stain.
“it came stained”TikTok Shop review · 1★ · 2025-11-19
1 of 10 detailed low-star reviews · 10%
A cited buyer describes the cover as too loose for their mattress and not the best in comfort.
“Comfort: Not the best”TikTok Shop review · 1★ · 2025-10-03
1 of 10 detailed low-star reviews · 10%
One cited buyer says they cancelled before shipping but still received the order.
“i cancel before it even ship and still got it”TikTok Shop review · 1★ · 2025-07-31
1★
Ian even fuckin get it like i go os to grab it and its a empty sealed shipping bag also ion got a pic of the bag so heres a pic of my cat pepper he pretty chill
3/16/2025, 7:48:21 AM UTC
1★
Mequedo perfect gracias
2/10/2026, 6:39:49 PM UTC
1★
it came stained
11/19/2025, 9:11:40 PM UTC
1★
no recibi el paquete, no entregaron en la indicada
6/13/2026, 10:13:28 PM UTC
1★
Not was it was in the description Shape and size: To lose for my mattress Comfort: Not the best
10/3/2025, 4:14:15 PM UTC
1★
did really want i cancel before it even ship and still got it
7/31/2025, 2:04:02 PM UTC
1★
Nunca llego él paquete I puse una reclamo para un reembolso I me la negaron , I didn’t receive my package and I send a refund request and they denied !!!!
7/6/2025, 12:40:02 AM UTC
1★
HOW CAN YOU LEAVE A REVIEW WHEN YOU NAVIGATE RECEIVE YOUR MERCHANDISE. AND YOU HAVE NO WAY TO GET IN CONTACT WITH THEM TO LET PEOPLE KNOW.DID YOU HAVEN'T RECEIVED YOUR MERCHANDISE. PLEASE DON'T ASK ME THIS AGAIN.BECAUSE THIS IS A BIG RIP OFF.
4/20/2025, 4:30:20 PM UTC
1★
Have not received this order. I only received the pillows.
3/31/2025, 8:39:52 PM UTC
1★
No está bueno suena mucho cuando uno se acuesta
10/2/2025, 6:41:17 PM UTC
1★
Suena mucho es cómo un plastico
2/23/2026, 4:50:40 AM UTC
These reviews follow the platform’s recommended order. They do not establish a representative complaint rate or a change over time. Interpretations have not been independently verified.
Reviewers describe using the cover on deeper mattresses or over a topper, with room to zip.
Choose what matters to you.
“cubre bien mi colchon de 14 pulgadas”
TikTok Shop review · 5★ · 2026-04-14
“It easily fit my 14 inch full-size mattress.”
TikTok Shop review · 5★ · 2026-02-03
“cubre bien mi colchon de 14 pulgadas”
TikTok Shop review · 5★ · 2026-04-14
“It easily fit my 14 inch full-size mattress.”
TikTok Shop review · 5★ · 2026-02-03
“I was able to include my topper in too!”
TikTok Shop review · 5★ · 2025-07-17
“covers his new 12in mattress with lots of space left to zip”
TikTok Shop review · 5★ · 2025-02-19
Not checked: suitability for your exact situation.
Your answers stay in this session and aren’t shared.
Options come from needs and contexts mentioned in 100 unique written reviews across ratings. Counts refer to matching comments, can overlap, and aren’t a measure of how well this will fit you.
Most mentioned: Waterproof protection, in 5 of 79 sampled 5★ reviews.
From 79 sampled 5★ reviews on TikTok · Nov 2, 2026
Cited buyers value that liquids do not pass through to the mattress, with some describing tested spills.
“The water really do just roll off! I tested it 2x.”
“The water really do just roll off! I tested it 2x.”
TikTok Shop review · 5★ · 2026-01-28
“no pasa ni una gota de líquido”
TikTok Shop review · 5★ · 2025-09-19
“el agua no pasa absolutamente nada”
TikTok Shop review · 5★ · 2025-07-25
“Use la prueba y no pasa el agua”
TikTok Shop review · 5★ · 2025-12-07
“Definitely protects from spills and dirtying up the mattress!”
TikTok Shop review · 5★ · 2025-12-26
Cited buyers report the cover fits deeper mattresses and leaves room for a topper.
“cubre bien mi colchon de 14 pulgadas”
“cubre bien mi colchon de 14 pulgadas”
TikTok Shop review · 5★ · 2026-04-14
“It easily fit my 14 inch full-size mattress.”
TikTok Shop review · 5★ · 2026-02-03
“There's room for a mattress topper or a thicker mattress.”
TikTok Shop review · 5★ · 2025-03-07
“I was able to include my topper in too!”
TikTok Shop review · 5★ · 2025-07-17
“To lose for my mattress”
TikTok Shop review · 1★ · 2025-10-03
Cited buyers value the zipper that goes around the mattress and keeps the cover closed and secure.
“I like that the zipper goes all the way around the mattress making it more secure than most covers.”
“I like that the zipper goes all the way around the mattress making it more secure than most covers.”
TikTok Shop review · 5★ · 2026-01-28
“Love the zip encasement”
TikTok Shop review · 5★ · 2025-12-26
“it covers the entire mattress and is zipped closed. It’s not coming off.”
TikTok Shop review · 5★ · 2025-06-03
Cited buyers describe the fabric as soft and note that it does not make swishy noise.
“Doesn’t make any “swishy” noises.”
“Doesn’t make any “swishy” noises.”
TikTok Shop review · 5★ · 2025-09-08
“La tela es muy suave”
TikTok Shop review · 5★ · 2025-07-07
“no ase ruido por que es de lela”
TikTok Shop review · 5★ · 2026-09-20
“suena mucho cuando uno se acuesta”
TikTok Shop review · 1★ · 2025-10-02
“Suena mucho es cómo un plastico”
TikTok Shop review · 1★ · 2026-02-23
Counts use unique written five-star reviews in this report’s analyzed sample. One review can support several features. These are buyer experiences, not independent performance tests.
Listing claims are separate from the review findings above and have not been independently verified.
Protect and enhance the lifespan of your mattress with the Utopia Bedding Zippered Mattress Encasement, this six-sided mattress protector offers complete protection against spills, bed bugs, dust mites, and allergens. Crafted from stretchable knitted polyester fabric, it ensures a snug fit and provides a soft, comfortable sleeping surface. The high-quality TPU backing offers 100% waterproof protection on all sides, safeguarding your mattress from unwelcome spills, stains, and liquids. The zippered cover features a secure closure that completely seals the mattress, providing an effective barrier against bed bugs and dust mites. This encasement is ideal for adults and households seeking a clean, hygienic, and safe sleeping environment. Maintenance is hassle-free, as the mattress protector is machine washable and tumble dry-safe, allowing for effortless cleaning and durability. Whether you're looking to prolong the life of your mattress, improve its cleanliness, or protect it from allergens, the Utopia Bedding Zippered Mattress Encasement is the ultimate solution for peace of mind and restful nights. Mattress Encasement - Fits King size mattress perfectly with dimensions 78 inches by 80 inches; 15 inches deep pocket Mattress Encasement - Fits Queen size mattress perfectly with dimensions 60 inches by 80 inches; 15 inches deep pocket Mattress Encasement - Fits Full size mattress perfectly with dimensions 54 inches by 75 inches; 13 inches deep pocket Mattress Encasement - Fits Twin size mattress perfectly with dimensions 39 inches by 75 inches; 13 inches deep pocket
TikTok Shop · Limited service data
Utopia Brands is the seller named in this TikTok Shop listing. The platform reports a rating of 4.5, 79,883 followers and 225 listed products.
Delivery performance, customer support and refund handling have not been assessed. Store metrics alone do not establish seller reliability.
One cited buyer says they cancelled before shipping but still received the order.
“i cancel before it even ship and still got it”TikTok Shop review · 1★ · 2025-07-31
These comments concern this product’s captured sample. They do not establish a complaint rate for the store.
Ask the seller to address the cited concern and confirm package contents and return eligibility before ordering.
Rating sample size and reporting period were not supplied.
Source: TikTok Shop listing · Captured 11/2/2026, 10:00:26 AM UTC
TikTok Shop US gives eligible items a 30-day return window. This item’s eligibility is unconfirmed.
Eligible items: request a return within 30 days of delivery.
Return eligibility for this product has not been confirmed.
Most return methods are free. Follow the return instructions in the TikTok app.
Most refunds are issued 3–10 business days after the return is received and processed.
90-day Money-Back Guarantee for damaged or defective items.
Used, damaged or incomplete returns may incur a fee or reduced refund, unless caused by platform or seller error.
Platform policy only. Confirm item eligibility on the product page; submit return requests and track refunds in the TikTok app.
What was wrong?
Thanks. What will you do next?
Report date: Nov 2, 2026 · Missing: shipping and tax · item return eligibility