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What disappointed buyers?

Main issue: Bag smaller than expected, in 3 of 8 detailed low-star reviews.

8 of 100 TikTok reviews are 1–2 stars (8%)

Dec 31, 2024 – May 15, 2026 · 1★ 7 · 2★ 1 · all low-star reviews we found

Top complaint reasons

  • 3 Bag smaller than expected
  • 2 Zipper and strap defects
  • 1 Wrong color received

Counts show reviews mentioning each reason. One review can mention several reasons.

Bag smaller than expected

Product performance

3 of 8 detailed low-star reviews · 38%

Cited buyers describe the bag as much smaller than they anticipated, with some noting it is only about phone-sized or not worth the price at that size.

Read 3 example reviews
  • “It’s only about the size of a cell phone.”
    TikTok Shop review · 2★ · 2026-05-15
  • “Cute but too small for this price.”
    TikTok Shop review · 1★ · 2026-03-07
  • “Definitely not big enough for my “banana” 9mm so I’m very disappointed”
    TikTok Shop review · 1★ · 2025-09-16

Zipper and strap defects

Product performance

2 of 8 detailed low-star reviews · 25%

Some cited buyers report hardware problems, including a zipper that barely opens and a strap or zipper that arrived unattached.

Read 2 example reviews
  • “strap wasn’t in the and the zipper wasn’t attached to it at all”
    TikTok Shop review · 1★ · 2025-10-28
  • “Zipper barely opens. I feel as though it will break just a few times of zipping.”
    TikTok Shop review · 1★ · 2025-11-29

Wrong color received

Seller service

1 of 8 detailed low-star reviews · 13%

A cited buyer reports repeatedly receiving the wrong color, which was the reason for the low rating.

Read 1 review excerpt
  • “Second time I have ordered this purse and for the 2nd time I have received the wrong color.”
    TikTok Shop review · 1★ · 2024-12-31

Item did not match listing media

Product performance

1 of 8 detailed low-star reviews · 13%

One cited buyer says the item did not match what the video showed or described.

Read 1 review excerpt
  • “NOT at all what the video showed or said!!!”
    TikTok Shop review · 1★ · 2025-09-20
Read 8 low-star reviews
  • 1★

    strap wasn’t in the and the zipper wasn’t attached to it at all would like a new one or a refund

    10/28/2025, 2:56:55 AM UTC

  • 1★

    Second time I have ordered this purse and for the 2nd time I have received the wrong color. Only reason I have given the 1 star.

    12/31/2024, 9:46:29 PM UTC

  • 2★

    The handbag is very small. Nice material nice wrangler logo on it. It’s only about the size of a cell phone.

    5/15/2026, 3:29:07 PM UTC

  • 1★

    I was very disappointed. Cute but too small for this price. I gave it to my granddaughter

    3/7/2026, 1:20:21 PM UTC

  • 1★

    Zipper barely opens. I feel as though it will break just a few times of zipping.

    11/29/2025, 8:47:33 PM UTC

  • 1★

    NOT at all what the video showed or said!!!SO disappointed!

    9/20/2025, 1:33:17 AM UTC

  • 1★

    Definitely not big enough for my “banana” 9mm so I’m very disappointed

    9/16/2025, 8:45:53 PM UTC

  • 1★

    It says deliver and I can not find it anywhere I was really looking forward to this 😥

    9/1/2025, 1:48:46 AM UTC

These reviews follow the platform’s recommended order. They do not establish a representative complaint rate or a change over time. Interpretations have not been independently verified.

Does it fit your needs?

Reviewers describe using the bag daily for a phone, wallet and small items, with some finding it too small for a wallet.

Choose what matters to you.

What will you carry it for?

Reviews about everyday essentials (4)

  • Some carry it daily for phone and small items. (2 of 4 matching reviews)
  • A few could not fit a wallet inside. (2 of 4 matching reviews)
  • “i use it everyday”

    TikTok Shop review · 5★ · 2026-08-29

  • “I can’t fit my wallet in it.”

    TikTok Shop review · 4★ · 2026-05-29

Read all matching review excerpts
  • “i use it everyday”

    TikTok Shop review · 5★ · 2026-08-29

  • “have used it every day since I received it”

    TikTok Shop review · 5★ · 2026-06-01

  • “I can’t fit my wallet in it.”

    TikTok Shop review · 4★ · 2026-05-29

  • “I have not found a wallet that fits in it very good”

    TikTok Shop review · 4★ · 2026-07-31

Not checked: suitability for your exact situation.

Your answers stay in this session and aren’t shared.

Options come from needs and contexts mentioned in 99 unique written reviews across ratings. Counts refer to matching comments, can overlap, and aren’t a measure of how well this will fit you.

What did buyers like

Most mentioned: Compact size for essentials, in 4 of 77 sampled 5★ reviews.

From 77 sampled 5★ reviews on TikTok · Nov 2, 2026

Compact size for essentials

4 of 77

Cited buyers value the small size for carrying a phone, wallet and a few necessities without a bulky purse.

“It’s small but can hold my phone and a small wallet.”
Read 4 supporting reviews
  • “It’s small but can hold my phone and a small wallet.”

    TikTok Shop review · 5★ · 2026-08-10

  • “I have an iPhone 16 pro max and it slides in the pocket without issue.”

    TikTok Shop review · 5★ · 2026-08-06

  • “it fits everything I need in it it small enough not too much and not too little!”

    TikTok Shop review · 5★ · 2026-08-01

  • “Fits my wallet, cellphone, keys, and chapstick.”

    TikTok Shop review · 5★ · 2025-10-23

2 reviewers disagree
  • “The handbag is very small.”

    TikTok Shop review · 2★ · 2026-05-15

  • “Cute but too small for this price.”

    TikTok Shop review · 1★ · 2026-03-07

Read low-star reviews

Comfortable adjustable strap

4 of 77

Cited buyers appreciate the adjustable strap and comfortable wear across the body.

“The strap is adjustable. It can pass three different places to make it more comfortable for you to wear.”
Read 4 supporting reviews
  • “The strap is adjustable. It can pass three different places to make it more comfortable for you to wear.”

    TikTok Shop review · 5★ · 2026-09-27

  • “Long adjustable strap. Comfortable to wear.”

    TikTok Shop review · 5★ · 2026-07-02

  • “It’s super comfortable to wear and not so tiring to carry all day.”

    TikTok Shop review · 5★ · 2026-07-29

  • “Adjustable to fit everyone.”

    TikTok Shop review · 5★ · 2025-10-24

Multiple pockets and card slots

4 of 77

Cited buyers value the separate pockets and built-in card slots for organizing small items.

“I love that it has separate pockets.”
Read 4 supporting reviews
  • “I love that it has separate pockets.”

    TikTok Shop review · 5★ · 2026-03-21

  • “it even comes with a built in wallet to store your cards.”

    TikTok Shop review · 5★ · 2026-05-19

  • “plenty of pockets for necessities.”

    TikTok Shop review · 5★ · 2024-12-31

  • “Great purse, multiple compartments.”

    TikTok Shop review · 5★ · 2025-11-15

Lightweight for travel and daily use

4 of 77

Cited buyers describe the bag as lightweight and convenient for trips, concerts and everyday carry.

“The bag is very light weight.”
Read 4 supporting reviews
  • “The bag is very light weight.”

    TikTok Shop review · 5★ · 2026-07-02

  • “Light weight, small, exactly what I was looking for, for our trip”

    TikTok Shop review · 5★ · 2026-06-16

  • “This is perfect for my trip to Europe.”

    TikTok Shop review · 5★ · 2026-04-21

  • “very spacious and great for everyday or travel”

    TikTok Shop review · 5★ · 2025-09-07

Counts use unique written five-star reviews in this report’s analyzed sample. One review can support several features. These are buyer experiences, not independent performance tests.

0 repeated comments and 1 five-star reviews without written text are excluded from feature counts.

View listing details

Listing claims are separate from the review findings above and have not been independently verified.

Wrangler Crossbody Sling Bag for Women in PU leather offers water-resistant durability and compact organization for travel, daily use, or events.

Brand
wrangler
Item shape
Rectangle
Strap type
Adjustable shoulder strap
Washing instructions
Wipe clean
Closure type
Zipper
Material
PU leather
Style
Basics
Pattern
Plain
Leather type
None

Platform-provided highlights

  • Premium PU vegan leather exterior that is water-resistant and durable
  • Compact size 7.5" x 1.57" x 5.5" with adjustable strap length 34–54"
  • Multiple compartments including a zippered main pocket and interior card slots
  • Multi-functional wear as a crossbody, chest bag, or shoulder bag
  • Chic western-inspired design suitable for travel, daily use, and gifting

Comparisons

TikTok Shop

$51.99

Wrangler Crossbody Bags for Women Sling Bag Cross Body Fanny Pack Chest Bag

Checked
Nov 2, 2026
Sold by
Rustic Charm Bootic
View on TikTok Shop

Search results for this product. Check the model, package contents and final checkout price. Prices and availability can change.

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Seller overview

Rustic Charm Bootic

TikTok Shop · Limited service data

View store

Rustic Charm Bootic is the seller named in this TikTok Shop listing. The platform reports a rating of 4.8, 58,634 followers and 304 listed products.

Delivery performance, customer support and refund handling have not been assessed. Store metrics alone do not establish seller reliability.

What buyers reported

1 of 8 detailed low-star reviews

A cited buyer reports repeatedly receiving the wrong color, which was the reason for the low rating.

View cited evidence (1)

These comments concern this product’s captured sample. They do not establish a complaint rate for the store.

Before ordering

Ask the seller to address the cited concern and confirm package contents and return eligibility before ordering.

Captured seller details
Platform rating
4.8
Followers
58,634
Listed products
304

Rating sample size and reporting period were not supplied.

Source: TikTok Shop listing · Captured 11/2/2026, 9:57:04 AM UTC

If it doesn’t work out

TikTok Shop US gives eligible items a 30-day return window. This item’s eligibility is unconfirmed.

Return terms

Eligible items: request a return within 30 days of delivery.

Return eligibility for this product has not been confirmed.

Most return methods are free. Follow the return instructions in the TikTok app.

Most refunds are issued 3–10 business days after the return is received and processed.

90-day Money-Back Guarantee for damaged or defective items.

Used, damaged or incomplete returns may incur a fee or reduced refund, unless caused by platform or seller error.

Platform policy only. Confirm item eligibility on the product page; submit return requests and track refunds in the TikTok app.

Before you buy, ask the seller

What are the exact interior and exterior dimensions of the bag?
Can you confirm the zipper and strap are fully attached and functional before shipping?
How can I make sure I receive the color I ordered?
Was this helpful?

Sources & scope

Description
TikTok Shop · Nov 2
Reviews
TikTok Shop · Nov 2
Prices
TikTok Shop · Nov 2
Return rules
TikTok Shop policy · Nov 2

Report date: Nov 2, 2026 · Missing: shipping and tax · item return eligibility